If you are working with customers in the call center screen you might want to see some basic statistics about what has been ordered. There is a screen you can use called sales item statistics. There is a periodic process that you need to run to keep the data updated. You are best to schedule this in a batch so that you don’t have different users running it and creating a performance problem as it does it’s calculations.
Her is a quick overview.
AX2012 R3 CU10