Sales order taking via call center in R3

· by · in Retail, Sales and marketing. ·

There was a new retail channel that was added in AX2012 R3 called a call center. In effect this gives some quick optimizations to the sales order entry processes. This video walks through the basic concept and flow of taking a sales order with the new call center functionality.

Cheers

Lachlan

4 responses to “Sales order taking via call center in R3”

  1. Pingback: Sales order with holds | OrganicAX·

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  3. just want you know that as an AX consultant I truly appreciate what you have provided here!!!!! Fantastic work!! Keep them coming!!

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