Cross/Up Sell new features
There was some new cross-sell, up-sell features added to AX2012 R3 with the retail functionality. AX has had the ability to setup supplementary items and the operator on the sales […]
Category Archives: Sales and marketing
Archive sales order
I did a post yesterday about the process of invoicing orders through the call center process. There was a feature added in AX2012 R3 to archive sales documents into a […]
Invoicing an order initiated from the call center process
This is a quick walk through of the process that would happen in the backend of an order that has to be invoiced after being initiated through the call center. […]
Adding a product to an assortment
The retail assortment functionality is a good concept for defining what products are valid for a channel. This is a process that you need to go to for publishing the […]
Sales order with holds
I did a post the other day on the new R3 call center concept of taking a sales order. This is a variation of the flow but includes the new […]
Retail catalog concepts
The retail catalog has a lot of flexibility for managing products to display through the different channels. There are quite a few concepts to get familiar with to understand where […]
Taking a sales order from Retail e-commerce
If you haven’t explored the retail functionality in AX2012 yet now up to R3 and also with the upcoming CU8 the functionality is growing in leaps and bounds. This is […]
Sales order taking via call center in R3
There was a new retail channel that was added in AX2012 R3 called a call center. In effect this gives some quick optimizations to the sales order entry processes. This […]
Differences between trade agreement discount and retail discount
The retail functionality has been growing in AX2012 since the initial release in R1. It gives you more options for configuring and managing prices and discounts for the different retail […]
Item sales price by cost price
There are many different ways to set a sales price in AX2012 especially now with the added retail functional in R3. This video is a quick walk through of setting […]
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