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Category Archives: Sales and marketing

Sales order processing and inquiry workspace

April 5, 2016by Lachlan Cash Leave a comment

In the new Dynamics AX if you work with sales order then the workspace for sales order processing and inquiry would be handy to get an overview of documents you […]

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Sales and marketing

Post the sales journal periodic function

April 5, 2016by Lachlan Cash Leave a comment

In a previous post we had a look at the different types of sales orders. One of these was the sales journal in this state the order won’t be processed, […]

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Accounts receivable, Sales and marketing

Sales order backorder lines lists.

April 5, 2016by Lachlan Cash Leave a comment

If you are managing sales and customer service you need to be able track the status of different orders, if they have shipped, why they didn’t ship for example so […]

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Accounts receivable, Sales and marketing

Responsibilities on the customer records

April 4, 2016by Lachlan Cash Leave a comment

In a previous post we had a look at creating contacts for a customer. Sometimes the default fields might not be enough to setup contacts for the customer. One work […]

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Accounts receivable, Sales and marketing

Setting up customer contacts

April 4, 2016by Lachlan Cash 3 Comments

When working with customers you have a couple of default fields that you can setup to be contacts. To set these defaults you first will need to create some contacts. […]

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Accounts receivable, Global address book, Sales and marketing

Mark order as voided – sales orders

April 3, 2016by Lachlan Cash 3 Comments

If you have a load order volume of orders that the customer might cancel you could delete them to avoid having to filter through them. But this data is often […]

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Accounts payable, Sales and marketing

Automatic reservation on sales

April 3, 2016by Lachlan Cash Leave a comment

Reservations are always tricky systems to implemented both in a inventory system and in the physical management of the goods. What do you do if you have limited stock and […]

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Accounts receivable, Sales and marketing

Using item tracing to view where a product was purchased and sold

March 24, 2016by Lachlan Cash Leave a comment

If you work with items and specifically batch items then you are using batch to identify the product. This can then be used to trace where the product came from […]

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Procurement and sourcing, Product information management, Sales and marketing

Sales shipment deviation

March 21, 2016by Lachlan Cash 3 Comments

If you are looking for statistics about when you promised you would ship and orders to a customer and when you actually did then there is a nice inquiry screen […]

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Sales and marketing

Sales transaction log – customers

March 21, 2016by Lachlan Cash Leave a comment

In sales and marketing there is a transaction log capability that allows you to track details related to the sales and marketing module. Now there is also a couple of […]

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Sales and marketing

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